I have removed my personal contact information from the below download for security reasons.  Please contact me via the Contact Me page or my LinkedIn profile.  The below information is also available to download in the side bar.




I am a self-motivated and innovative problem solver with strong abilities to multitask and view systems or issues from a wide perspective. I am process oriented, attentive to detail, and dedicated to performing above expectations. I have worked in a variety of industries and roles and have demonstrated an ability to learn and adapt to new challenges quickly. I have worked across industries with both technical and non-technical colleagues to engineer solutions to complex problems while delivering high quality customer service.

I am currently seeking new challenges and opportunities for professional growth. I am ideally suited for a team that works on a variety of tasks and relies on collaboration to develop solutions to complex issues. I have extensive experience working in a fast-paced and challenging environment. I am looking to take a step into a new role and to apply my knowledge and skillsets to technically demanding problems.


  • Operating Systems: Windows 10 and earlier; Windows Server 2019 and earlier; Linux (various distributions); Mac OSX
  • Infrastructure: Active Directory, Exchange, Virtualization, Backup and Recovery, Authentication (MFA, SSO, Federation), DNS, Print Services, WSUS, SCCM, PowerShell, Networking, Workstation provisioning and management
  • Collaboration: Microsoft Office 365 (including Teams, Skype for Business, and SharePoint),, Slack, Dropbox, Cisco meeting products, Zoom, Google Docs, GitHub
  • Mobility: Mobile Device Management, iOS, Android, Windows Phone, Carrier Management, Microsoft Direct Access, Cloud Storage and Services
  • Website Technologies: HTML, CSS, DHTML, JavaScript, XML, .NET, PHP, Content Management Systems, SharePoint, Analytics, Certificates, etc.
  • Other: Data Analysis, Python, Octave, Java, SQL, Microsoft Office Suites, ITIL, ServiceNow, Adobe Creative Suites, Acrobat, Documentation


IT Systems Engineer – May, 2018 to September, 2020
The R&A, St Andrews, Scotland

  • Administered and maintained corporate infrastructure: Windows client-server services, Network, Storage, Virtualized Server environment, Security, Microsoft 365 Cloud Services, VOIP Telephone System, Backup and Disaster Recovery Systems, Printing and Scanning, etc.
  • Engineered and implemented a multiple year project to modernize network and virtualized server infrastructure.
  • Developed and documented procedures in areas such as: equipment preparation and deployment, technical support and troubleshooting, user administration, etc.
  • Transformed repetitive and laborious tasks through automation and scripting, primarily using PowerShell.
  • Authored internal white papers on topics such as: Network Resiliency, Core Infrastructure Modernization, Security Best Practices, Cloud Services Adoption, etc.

Desktop Engineer – January, 2014 to August, 2017
Grantham, Mayo, Van Otterloo & Co. LLC, Boston, MA – From September, 2016 to August, 2017 I worked remotely from my home office (Scotland) as a member of the company’s London office.

  • Troubleshot, tested, and delivered solutions to a variety of information technology issues in a complex, enterprise level environment across our global locations.
  • Led implementation and change projects for several critical or important priority level applications including MDM (mobile device) management, printer/scanner management, and workstation backup and recovery.
  • Participated in large-scale disaster recovery training and simulation while leading component recovery related to applications within my project scopes, including critical workstation recovery from backup.
  • Managed mobile device infrastructure, security, deployment, vendor relationships, and training for 700 employees.
  • Coordinated staffing action changes, documentation, and compliance with respect to all IT, HR, and Investment related regulations.
  • Reduced mobile hardware and service costs through usage analysis and vendor negotiations.
  • Provided superior customer service to both technical and non-technical users.

Graduate Research Assistant – August, 2011 to May, 2013
University of North Dakota, Grand Forks, ND

  • Oversaw setup, testing, and experimentation in the Space Life Sciences Laboratory.
  • Developed and maintained websites for several major department projects.

Webmaster/IT Specialist – June, 2008 to July, 2011
Mount Marty College, Yankton, SD

  • Developed, maintained, and upgraded the Mount Marty College website.
  • Worked with in-house designers to develop and implement marketing materials across multiple digital platforms.
  • Performed maintenance and upgrades of computer hardware including: desktops, laptops, and peripherals.
  • Assisted faculty, staff, and students with questions or problems of both software and hardware related issues.
  • Designed and led technology related professional development sessions for faculty, staff, and students.

Technology Fellow – August, 2004 to May, 2008
University of South Dakota, Vermillion

  • Facilitated classroom implementation of technology by faculty and students.
  • Assisted faculty, staff, and students with questions or problems of both software and hardware related issues.
  • Attended, designed, and lead technology related professional development.


Master of Science, Space Studies – 36 Credit Hours Completed
University of North Dakota, Grand Forks, ND Cumulative G.P.A., 3.83

Concentrations: Human Space Flight and n Factors, Regenerative Life Support Systems, Astrobiology

Bachelor of Science, Biology – Graduation May, 2008
University of South Dakota, Vermillion, SD Cumulative G.P.A., 3.60

  • Major: Biology, Physiology & Structure Specialization
  • Minors: Chemistry, Computer Science

High School Diploma – Graduation May, 2004
Yankton High School, Yankton, SD Cumulative G.P.A., 4.20
Advanced Coursework and completion of The Cisco Networking Academy Program


  • Horses and Equestrianism
  • Gardening
  • Legos
  • Sci-fi
  • Mensa
  • Volunteer Webmaster for Fife Beekeepers Association
  • Space Studies/Astrobiology